Thoth Desk

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Thoth Desk
Desk
Admin
CRM
Marketing

收件匣

處理客人 WhatsApp 查詢

Inbox

WhatsApp 對話列表

Renewals next 90 days
No renewals in this window.

Contacts

管理聯絡人與 CSV 匯入匯出

Select or create a contact.

Companies

管理公司帳戶與聯絡關係

Select or create a company.

Products

報價用產品與價目;僅啟用項目可選

SKUNamePriceActive

Price books

Lead forms

建立公開潛在客戶表格

Public URL: /f/<slug>. Honeypot field is hidden on the public page.

NameSlugActive

Submissions

Meetings

設定可公開預約的會議類型

Public booking URL: /m/<slug>. Overlapping slots for the same owner are rejected.

NameSlugDurationOwner

Upcoming

WhenTypeInviteeStatus

Analytics

查看每日匯總與漏斗

Daily rollups. Metric names come from GET /api/analytics/meta.

Funnel

Transactional email

管理交易電郵範本

Provider + API key live in Integrations (email_api_key, email_from). Secrets are never returned here.

KeyNameSubject

Test send

Recent sends

ToTemplateStatusErrorWhen

Marketing email templates

電郵推廣、活動與旅程

Merge tags from API meta. HTML is sanitized (script stripped). From-email must be in email_allowed_from when that setting is set.

NameSubjectFrom

Email campaigns

NameStatusStats

Landing pages

NameSlugStatusViews

A/B tests

Journeys

Node list (not a graph). Types: wait, condition, action_email, action_wa_template, action_task, action_tag, exit.

WhatsApp broadcasts

以已核准範本發送 WhatsApp 廣播

Approved templates only. Audience preview is stored as recipients on start; skips (no WA id, blocked, opt-in) are recorded.

NameStatusStats

Recipients

ContactWAStatusError

WhatsApp Template Center

Meta 範本註冊與核准

NameMetaLangCategoryStatus

Sales sequences

以已核准範本建立銷售節奏

Existing

Forecast

按階段勝率加權的管道預測

By stage

StageWin %OpenWeightedDeals

By owner

OwnerOpenWeightedWon in periodDeals

Pipeline

以看板追蹤交易進度

New deal

查看客服表現與 SLA

Workflow

設定部門、Bot、辦公時間與路由

處理客服轉介的銷售線索

檢視合規控制與資料主體請求


        
      

Access

管理客服帳號、角色與安全設定

Authorized Agents

管理授權客服帳號

Add agent

IDNameEmailTelegram IDRolePermissionsActiveActions

Blacklist

封鎖 WhatsApp 號碼

NumberReasonWhen

Security settings

保安與系統參數

API 伺服器

只影響這部裝置。

媒體檔案保存

0 = 永久保留;預設 90 日

超過此大小不保存(WhatsApp 原檔已壓縮)

Workspaces & features

Cron job heartbeats

JobLast successDetail

Office hours

Privacy (PDPO)

Renewals

Forecast

WhatsApp templates

WhatsApp broadcasts

Sequences

Email / journeys

Territories

filters_json example: {"type":"domain_suffix","value":".example.com"}. Domain suffix matches company domain/website host.

Segments

Fields and operators come from GET /api/segments/meta.

Automations

Triggers and actions come from GET /api/automations/meta. Toggle without deploy.

Custom attributes

Field types and object types come from the API. New fields appear on forms without a deploy.

Discount approval rules

condition_json is {"field":"discount_pct","op":"gte","value":15}. Fields, operators, and roles come from GET /api/approval-rules/meta. Edit without a deploy.

WhatsApp message templates

Templates are stored in the database. Missing keys log an error and send the key name.

Integrations

連接外部服務與密鑰

Tokens are encrypted at rest. After save they are never shown again — only a mask.

Departments

IDLabelActive

Lifecycle stages

IDLabelActive

Live chat

即時網站聊天

Platform

API 金鑰、Webhook、SMS 與品牌

API keys

NamePrefixActive

Webhooks

SMS test

SLA

Brands